Relying on
equipment can sometimes cause a headache, sometimes it can be the greatest aid
in the world, sometimes it can hiccup into a cough and sometimes it can ruin a
day. ..
Today I am very
frustrated with our equipment.
I recently had a
Xerox 550, Carmen, drop onto my floor (which is a whole other
blog post for sure!) and we
find that it runs well for about 2 weeks and then the silliest issue will causes
us to be down.
Carmen
must be scared of Friday the 13th because she jammed paper and I cleared it,
played for a minute with my foster puppy and then she jammed again. I cleared her
jam for a third time when Carmen decided to left me this message: Close the Door/Cover.
I swear the door
was closed, I opened the door and close it.. wait... message goes away...
wait.. nope error back up: Close the
Door/Cover.
I opened it and close it
a little harder.. wait... message
goes away... wait.. nope error back up: Close
the Door/Cover.
I opened it and
close it as evenly as possibly..
wait...error: Close the Door/Cover.
I opened the door and close softly.. wait...error: Close the Door/Cover. ARGH!
How can the door
NOT be closed??!!
About 10 minutes
later I call Xerox for a service call because it clicked in my head that no
matter how I close the door, the sensor
is off somehow . I do feel sheepish as this is considered an 'easy fix', so I explained that the
sensor must be off because I have worked for a while to try and fix this myself,
reset, open/close soft, open/close hard, unplug cords, plug cords back in..
nope that darn error message stayed. The
guy on the other end of the phone looked up the error code and said,
"This is easy, you just have to close the
door."
Oh THAT's what
the message: Close the Door/Cover
means... Um, please send over a technician, this issue is bigger than either of
us.
Now I wait in my
office watching time click by hoping that my tech makes it to my office on time
as I do have a few projects that REALLY need to be completed.
oh sensorship!
Who needs You!
